MELAKA – Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC) mengeluarkan notis terhadap empat penyedia perkhidmatan komunikasi berikutan kegagalan syarikat berkenaan mematuhi standard mandatori kualiti perkhidmatan ditetapkan.

Unit Komunikasi Korporat MCMC dalam kenyataan memaklumkan notis dikeluarkan di bawah subseksyen 51(2) Akta Komunikasi dan Multimedia 1998 (AKM 1998) kepada keempat-empat penyedia perkhidmatan itu bagi meminta mereka memberikan penjelasan lanjut serta mendapatkan pelan penyelesaian interim dan jangka panjang untuk menangani masalah liputan komunikasi.

Ia susulan aduan dibangkitkan mengenai masalah liputan komunikasi daripada penduduk Taman Ambassador Village, Durian Tunggal.

“MCMC menyantuni pengadu pada 1 September lepas dan menjalankan aktiviti pengauditan perkhidmatan komunikasi talian mudah alih di lokasi aduan.

“Hasil pengauditan yang dijalankan mendapati, beberapa syarikat penyedia perkhidmatan iaitu Celcom, Maxis, YTL dan Telekom Malaysia (TM) tidak mematuhi standard mandatori kualiti perkhidmatan yang ditetapkan,” menurut kenyataan itu.

Dalam kenyataan sama, MCMC turut berkongsi rancangan sedia ada yang sedang dilaksanakan bagi meningkatkan tahap kualiti perkhidmatan komunikasi di kawasan berkenaan.

“Buat masa ini, rangkaian gentian optik di bawah Pelan Jalinan Digital Negara (JENDELA) sedang dilaksanakan di lokasi aduan dan projek berkenaan dijangka siap menjelang akhir 2023 yang bakal memanfaatkan 250 penduduk.

“MCMC akan terus memantau dan memastikan liputan komunikasi di lokasi tersebut dalam keadaan yang optimum demi keselesaan penduduk,” menurut kenyataan itu. – Bernama

SURUHANJAYA Komunikasi dan Multimedia Malaysia (MCMC) sedang mempertimbangkan menggubal kerangka kerja kawal selia bagi menangani kandungan memudaratkan dalam talian dan ketidakseimbangan media.

Perkara tersebut telah dibincangkan dalam mesyuarat yang dipengerusikan bersama oleh Ketua Setiausaha Kementerian Komunikasi dan Digital (KKD), Datuk Mohamad Fauzi Md Isa dan Pengerusi MCMC, Tan Sri Mohamad Salim Fateh Din, semalam.

Mesyuarat tersebut menjurus kepada langkah penting ke arah kawal selia platform digital bagi menangani landskap media dalam talian yang mencabar.

MCMC dalam kenyataan memaklumkan, perkara tersebut turut dibincangkan bersama platform dalam talian iaitu Meta dan Google bagi menangani cabaran media dalam talian.

Pada masa sama, suruhanjaya itu memberitahu, TikTok juga telah dijadualkan untuk bertemu dengan MCMC melibatkan perkara sama.

Menurut MCMC, Malaysia sedang mempertimbangkan untuk mengguna pakai rangka kerja kawal selia yang serupa sebagaimana telah dilaksanakan di Australia dan Kanada.

“KKD dan MCMC juga telah berbincang dengan platform dalam talian utama seperti Meta dan Google bagi mewujudkan rangka kerja pelesenan serta kawal selia.

“Cabaran yang dihadapi termasuk penyebaran kandungan memudaratkan berkaitan penderaan seksual kanak-kanak, perjudian dalam talian serta kandungan yang menyentuh isu agama, kaum dan diraja (3R).

“Selain itu, ia turut melibatkan penipuan dan pancingan data; penjualan serta promosi bahan terlarang seperti dadah; penyamaran serta penyebaran maklumat dan berita palsu,” katanya dalam kenyataan hari ini.

Mengulas lanjut, MCMC berkata, penglibatan suruhanjaya itu bersama KKD dengan platform dalam talian menunjukkan komitmen tidak berbelah bahagi dalam menangani cabaran pasaran digital.

Katanya, antara cabaran yang dihadapi adalah ketidakseimbangan dalam perbelanjaan pengiklanan (ADEX) antara platform digital dan media tempatan bagi memastikan pampasan yang adil untuk pencipta kandungan berita.

MCMC memberitahu, usaha tersebut melangkaui pembayaran kepada pencipta berita semata-mata kerana ia juga merupakan titik permulaan bagi revolusi teknologi kecerdasan buatan (AI).

“KKD dan MCMC mengakui kepentingan teknologi ini dan menyasarkan dapat melaksanakan peraturan serta amalan yang adil dan bijak.

“Ini termasuk perancangan untuk menggalakkan persaingan yang adil, mengukuhkan hak harta intelek, melindungi pengguna daripada kandungan memudaratkan dalam talian serta menjaga privasi pengguna,” katanya.

PETALING JAYA: Following a meeting with Meta and Google on Monday, the Malaysian Communications and Multimedia Commission (MCMC) says it is considering adopting regulatory frameworks similar to those implemented in Australia and Canada, requiring online media platforms to compensate news outlets for their content.

The discussion was co-chaired by Communications and Digital Ministry secretary-general Datuk Mohamad Fauzi Md Isa and MCMC chairman Tan Sri Mohamad Salim Fateh Din.

Also in attendance were MCMC commission member Derek Fernandez and the police.

“MCMC is looking into the need to ensure that fair and equitable compensation is paid to content creators where social media or over-the-top media service (OTT) platforms exploit their works or content,” said Fernandez.

“The issue of fair and just compensation for news outlets whose news is commercially exploited by social media outlets is an important matter that is being discussed around the world,” he said.

He added that Canada, Australia and Europe had embarked on such discussions, some of which would result in new laws and regulations.

“It is only fair and just that the profits of digitalisation and the monetisation of data through such platforms address fair monetary compensation for local content creators.

“This may ultimately in the future extend beyond news outlets. Local news outlets carry very heavy cost, give jobs and bear huge overheads to create news content that is monetised by such platforms directly or indirectly.“The push for digitalisation has forced those who embrace it to have to utilise technology owned only by an elite few who, while bringing many benefits, have also enjoyed tremendous profits for decades.

“It perhaps is time to look at the need to protect our citizens and local businesses so as to ensure a fairer sharing of the commercial exploitation and monetisation of data, especially data involving creative content,” said Fernandez.

Universiti Sains Malaysia senior lecturer Dr Ngo Sheau Shi concurred, seeing this compensation as a fair and much needed win-win solution.

“Many media industries in the global south, including Malaysia, face economic challenges and struggle with limited resources.

“Content deals can provide the… financial injections they need to invest in quality journalism and improve their infrastructure.

“A fair and transparent model will allow the local media outlets to grow and then lead to job creation. Journalists, editors, technicians and other media professionals can find more stable employment opportunities, leading to a more robust media industry,” she said.

Ngo said tech giants like Meta and Google need to offer localised content to expand their user base in the region, a crucial role that local media outlets can fill.

“Local media outlets plays a crucial role in highlighting local issues, culture and voices. By compensating local media, tech giants can ensure that these voices are not drowned out by larger international media entities.

“A thriving local media scene can promote trustworthy local sources; tech giants can then build trust with their regional user base,” she said.

According to MCMC, the passing of the Mandatory News Media Bargaining Code in Australia led to both Google and Meta making voluntary compensation agreements with news outlets.

In the case of Canada, its Bill C-11 looked into regulating streaming platforms, requiring that they support locally produced content.

MCMC also said it is moving towards regulating digital platforms to tackle online harm due to evolving online media.

“These challenges include the dissemination of online harm pertinent to child sexual abuse material, online gambling, content inciting race, royalty and religious (3R) discontent, scams and phishing, the sale and promotion of illegal drugs and prohibited substances, impersonation, the spread of disinformation and fake news,” the regulatory body said in a statement.

According to MCMC, a separate meeting on the same issues had been scheduled with TikTok.